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Ready to make a purchase?

Great choice! Ordering from us is a breeze

Where can I receive my order?

We ship to most physical addresses in NZ. You have the flexibility to receive your order at your home or business address, for your convenience. It's important to note that we offer a standard delivery service, if your delivery is destined for an apa

Chatham Islands and Great Barrier Island

We're delighted to announce for our valued customers residing on the Chatham Islands and Great Barrier Island, that we now offer a flat-rate shipping fee of $150.00 to most postcodes in these unique locations. If you encounter any difficulties while

Do you ship outside of New Zealand?

At this time, our shipping services are limited to addresses within New Zealand and we do not offer an international shipping service. For our Aussie friends, if you wish to have your order shipped to an address in Australia, you will need to make yo

Can I add delivery instructions to my order?

Yes, we offer a signature required upon delivery service when sending items.  If you aren't present when the delivery driver arrives, they will leave a missed delivery card. If you do need to sign for an order, our delivery providers have non-contact

Can I schedule a date for delivery?

Delivery is dependent on the courier schedule.

My address is not recognised, how can I place an order?

While there are some rural areas our couriers aren’t able to ship to, we are able to arrange delivery to the closest town where you can collect. However, let’s first make sure your address is reachable by following these steps:. If none of these work

How much do I pay for delivery?

We offer $22 Flat Rate Shipping throughout New Zealand, including rural locations. Please note that this excludes the Chatham Islands and Great Barrier Island. Shipping will be calculated in your shopping cart for the following postcodes: 8942, 8016,

I'm not ready to accept delivery yet, can you hold the order?

We understand timing can be a challenge and sometimes life is unpredictable. Unfortunately, we cannot hold orders in our warehouse to dispatch later. If you will be away on holiday or in the process of moving house etc. we'd advise to use an alternat

How long will my order take to arrive?

Delivery is approx. 2-4 business days from dispatch at our warehouse to your door.  Our rural customers will need to add an extra 1-2 business days to this timeframe. Our delivery providers usually deliver Monday through Friday.  In some cases, there

Do you have a showroom or store where I can view products?

We will work on this for you in the future, but for now we are online only. Our friendly Customer Service team are here to answer any questions you may have about our products. Reach out to us for more information via phone, chat or email.

Can I collect my order from your warehouse?

Dispatch can happen pretty fast and at the moment due the nature of our warehouse we’re not able to offer a click n collect service. We hope you understand that this is a safety precaution so that we can keep everyone safe from any operating machiner