Where can I receive my order?Updated 7 months ago

We ship to most physical addresses in NZ. You have the flexibility to receive your order at your home or business address, for your convenience. 

It's important to note that we offer a standard delivery service, if your delivery is destined for an apartment complex, be aware that our couriers can only deliver items to the ground floor. This policy is in place for Health and Safety compliance, as deliveries involving lifts or stairs are not feasible.

In certain instances, there are remote rural areas that our courier partners may not be able to access. In such cases, your goods will be directed to the nearest town where you can arrange for their collection. We are unable to facilitate deliveries to Post Office Boxes, Parcel Lockers, Parcel Collect locations, or Private Mail Bags.

For our rural customers, once the order has been handed over to the local rural depot, tracking will show shipping complete. Not a worry, as you can expect to receive your order 24 – 48 hours after this has scan.