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Can I add delivery instructions to my order?Updated 2 months ago

Yes, we offer a signature required upon delivery service when sending items.  If you aren't present when the delivery driver arrives, they will leave a missed delivery card. 


If you do need to sign for an order, our delivery providers have non-contact options available to minimise your risk. 


Please note that deliveries to rural addresses will not require a signature. If you wish to receive your items at an address where you are unlikely to be at the time of delivery (i.e. your home address if you work during the day), please make a note in the comments section of your order, to confirm that our courier is authorised to leave your items without a signature. 


Unfortunately, we cannot accept any responsibility for packages that are removed, lost, stolen or damaged that were instructed to be left at an address.

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