Can I purchase a gift voucher?
We're super excited about some upgrades happening on our website, during this time it means that we are temporarily unable to Gift Vouchers to purchase.
How to surprise that special someone
We're super excited about some upgrades happening on our website, during this time it means that we are temporarily unable to Gift Vouchers to purchase.
Not at this stage. The voucher is sent electronically to the email address supplied. This will provide you with the flexibility to tailor your message direct to the giftee and deliver the gift at a time that is suitable to you.
Enter the discount code in the box labelled 'Have a Promo Code or Gift Voucher?' at the time of checkout.
Reach out to our team via live chat or our contact us form and we can advise the current balance and expiry date.
e-Gift cards are valid for use 3 years from the date of purchase. To check when your gift card was issued, you can reach out to our team through our Mocka NZ Help Centre using our live chat, phone or contact us form.
Gift Vouchers and e-Gift cards must be treated like cash and cannot be replaced or refunded.
Your gift card can be used online at Mocka New Zealand only - www.mocka.co.nz
The voucher will be sent as an e-Gift Card and will be emailed once your order has been placed. They will be sent almost instantly so remember to check your email spam or junk folders!
Typically, we're not able to amend an order once this is placed. We'll need to check the status of the order in our warehouse, if this has already been packaged, we'll be unable to cancel the order or retrospectively apply the voucher. You can reach
Your gift card can be used at Mocka New Zealand only. Gift cards cannot be used to purchase more gift cards and please note you will not be able to use Buy Now Pay Later (BNPL) to purchase gift cards.
Once the gift card order is placed, it cannot be cancelled or refunded. This is not intended to override or limit your statutory rights in any way. Mocka Gift Vouchers cannot be redeemed for cash or returned for a refund. Unused balances are not refu
Any available balance on the gift card will be applied to the order. If your purchase is less than the amount of the gift card, the remaining balance will be valid until the expiration date. If your order is for more than the amount of the gift vouch