Terms
Stay informed. Check here for any promotional details or our terms and conditions
Promotions & Specials
Home Refresh runs until Sunday 2 November 2025 ⌛
Competition Terms & Conditions
All Competition terms & conditions
Purchasing from Mocka
By placing an order through our Website, you warrant that:. A. You are legally capable of entering into binding contracts; andB. You are at least 18 years old; andC. All details you provide to us are true and accurate, that you are an authorised user
Gift vouchers
Mocka Gift Vouchers can only be redeemed online at www.mocka.co.nz. Mocka Gift Vouchers cannot be redeemed for cash or returned for a refund. Unused balances are not refundable or transferable. Mocka is not responsible for lost or stolen Gift Voucher
Pricing and product availability
We exercise great care to avoid errors in pricing and Product information. If mistakes do occur, we reserve the right to correct them. We apologise in advance for any inconvenience this may cause. We take great care to provide accurate stock numbers
Replica products
The replica products on our Website are not manufactured or approved by, or affiliated with, the original designers or manufacturers, including Anna Castelli Ferrieri, Charles or Ray Eames, Tolix, Xavier Pauchard or Eero Aarnio.
Reviews
Product reviews may be independently collected and moderated by third-party vendors, and all reviews published are from customers who have purchased the product they are reviewing. These reviews will be read, published and moderated on the website at
Social Media Image Submissions
If an image is submitted using a hashtag we have designed for the purpose of receiving images, we will receive that submission as authorisation to use that image in the format to which the hashtag is allocated. We take no responsibility for how other
Mocka warranty
Mocka offers a 365 day warranty on all of our Products. This warranty covers all manufacturing faults or defects. It does not cover wear, tear or damage caused by use, accident or failure to follow care instructions. The warranty is valid for 365 day
NZ Statutory Compliance
Mocka understands its obligations under the Consumer Guarantees Act 1993. In the event that our Products are not of an acceptable quality or are faulty, we will endeavour to resolve the concern with replacement part(s) and/or Products. If repair or r
Website Browsers
This website is fully compatible with Internet Explorer 7 and newer , Safari, Chrome and Mozilla Firefox browsers. If you are experiencing problems with another browser please try using Mozilla Firefox.
Copyright
Mocka and its related brands are trade marks of Mocka. Mocka is the owner of the copyright and other intellectual property rights in the material contained on our Website, or is permitted by the owner of such intellectual property to use this materia
Intellectual property
All intellectual property on our Website, including without limitation, the text, graphics and all copyright works (including all copyright and design rights in our Products) is owned by Mocka (or our relevant content supplier). Mocka is the exclusiv
Privacy and security online
Please refer to our Privacy and Security Policy which has been compiled by us to protect your personal information. By using our Website and/or providing information to us, you consent to the collection, storage, use and disclosure of your personal i
Disclaimer
Our Website provides general information about Mocka and the Products and services we offer. The information contained in this Website has been prepared solely for the purpose of providing information about Mocka and the services and Products we offe
Third party websites
This site contains links to third party websites. These websites have not been prepared by and are not controlled by Mocka and have been linked for your convenience only. Any links to third party websites do not imply that we endorse and have checked
Changes
Mocka has the right to revise and amend these terms and conditions at any time.
Government Law
These terms and conditions are governed by and interpreted according to the laws of New Zealand.