Changed your mind? What's next
We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Consumer Guarantees Act (including any rights in respect of faulty items). You may return most unused a
Products marked 'Clearance' or 'Seconds' cannot be returned due to change of mind, as per our Returns policy.
Yes, you can return your furniture set, but there are a few things to consider. For a change of mind return, please ensure all products are in perfect condition and in their original packaging. Keep in mind that shipping fees for returns will be your
Keep in mind there are two different categories for returns. For Change of Mind returns, you have 30 days from receiving your order. For claims under Mocka’s Warranty, you have 365 days from receipt of your order. Remember, your Consumer Guarantee Ri
If you want to return a product, please take a look at the conditions required for either Change of Mind or Faulty items. If you meet these criteria, then please contact us here.